Rexon dealers are selected on the basis that they can offer a first class and priority Rexon product service and support facility above and beyond that given to any other brand of professional two way radio.
Putting the record straight.
Contrary to rumour, Rexon in the UK have dealers able and willing to service the whole of the UK, each dealer has a region in which they are required to offer a first class service & repair facility to their end users and customers.
We refuse some companies/organisations a dealership for three reasons, these are:-
1. We already have at least one professional dealer in the region whom we know can service and support Rexon products to our high standard.
2. A company or organisation in any region wishing to be a Rexon dealer cannot or will not give a written undertaking to service/repair any Rexon radio within four working days of reciept of the damaged radio or not charge for the repair! (this lack of service capability is the most common reason why we do not award a dealership, indeed some dealers regularly take three weeks to repair a radio and will seek to charge an extra fee for repairing a radio any quicker .
3. We are unconvinced that the dealer in question genuinely wishes to support the Rexon brand (this is the second most common reason why we refuse a dealership)
Spare parts, accessories and repairs/service can be purchased by any end users from ANY Rexon approved dealer. For a list of Rexon dealers in your area please email sales.rexonuk@tiscali.co.uk
Rexon UK manufacture radios which are designed by dealers for dealers & demanding end users. Rexon two way radios are specifically designed to meet and surpass dealer and end user requirments.
We constantly listen to serious professional dealers and demanding end users. We design, develop, service and repair our radios on the basis of what we are told and asked. The message is clear we design radios for use by YOU.
With the purchase of any Rexon two way radio you get access to a non conflicting, dedicated distribution/sales/service chain, you get top quality "no quibble" professional equipment.
Finally by buying from your local Rexon dealer you aquire the only PBR brand that guarantees a maximum 4 day* repair time or the repair is FOC!
For more information call: 01752 777788
Email: sales.rexonuk@tiscali.co.uk
* A maximum of 5 working days if the radio has to be returned to Rexon UK.